Refund policy

Return & Refund Policy

Every piece here is made to order once you place it — nothing sits pre-made on a shelf waiting to ship. Because of that, I can't accept returns or exchanges for reasons like a change of mind, wrong size, or just deciding it's not for you.

That said, if something on your end is actually wrong, I'll make it right. Refunds or replacements are available if:

- the item arrived defective
- it got damaged during delivery
- you received the wrong item

If you run into any of these, reach out within 14 days of receiving your order. Include your order number and clear photos of the issue so I can sort it quickly. Once the problem's confirmed, I'll send a replacement or issue a refund depending on the situation.

Wear and tear from normal use, or damage from not following the washing instructions, isn't covered.

 

part.time.artist.support@gmail.com